Last Updated: July 6, 2025

1. Information We Collect

Naturehood Early Learning, LLC (“We”) respect your privacy and are committed to protecting it through our implementation of this policy. This Privacy Policy (the “Policy”) outlines the type of information we may collect from you or that you may provide when you use Naturehood.us.com  (the “Website”) and how we use that information, as well as our practices for collecting, using, maintaining, protecting, and disclosing various information. Certain jurisdictions afford their residents unique rights with respect to Personal Information (defined below) and Sensitive Personal Information (defined in applicable laws, rules, and regulations); where applicable, those rights are identified below

We may collect information about you in the following ways:

a. Personal Information

• Account and Subscription Information: When you subscribe to our printable learning units (Little Learners, Early Explorers, or Naturehood Program) or subscription boxes, we collect your name, email address, telephone number, billing address, and payment information.

• Contact Information: If you contact us via email, forms, or social media, we may collect your name, email address, and any other information you provide.

• User-Generated Content: If you submit feedback, reviews, or participate in interactive features on our website, we may collect the information you share.

b. Non-Personal Information

• Usage Data: We collect information about how you interact with our website, such as pages visited, time spent, and referral sources, using cookies and similar technologies.

• Device Information: We may collect information about your device, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to:

• Process and manage your subscription, including delivering printable learning units and subscription boxes.

• Communicate with you about your account, updates, or customer support inquiries.

• Improve our website, services, and content based on user feedback and usage patterns.

• Send promotional emails about new units, blog posts, or offers (you may opt out at any time).

• Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties for their use. We may disclose aggregated information about our users in general, and information which does not identify any individual, without restriction. We may disclose Personal Information that we collect or that you provide to us as described in this Policy, including:

• Service Providers: Third-party vendors who assist with payment processing, website hosting, or delivery of subscription boxes (e.g., shipping companies).

• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

• Other Purposes: We may use your personal information for any reason disclosed by us when you provide the information, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees and associates, our customers, or any other individual or entity

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze website performance, and deliver personalized content. For example, we may use cookies to maintain your login session or track website usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos or images) from third-party websites. This content behaves as if you visited the third-party site, which may collect data, use cookies, or track your interaction, as described in their privacy policies.

6. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill your subscription, comply with legal obligations, or resolve disputes. For example, account information is retained while your subscription is active and may be kept for a reasonable period afterward for administrative purposes.

7. Your Data Rights

We collect minimal personal information (e.g., name, email, billing address for subscriptions, and usage data via cookies/Google Analytics with IP anonymization) to provide our nature-inspired educational resources. Users have the following rights over their data:

• Right to Access: You can request a copy of the personal information we hold about you, such as your account details (name, email, billing address), subscription preferences (e.g., Little Learners or Early Explorers), or transaction history. This helps you understand what data we have and how it’s used.

• Right to Revise: You can update or correct your personal information to ensure it’s accurate. For example, you can revise your name, email, billing/shipping address, or subscription preferences (e.g., switching from Little Learners to Early Explorers) to reflect changes in your needs or contact details.

• Right to Delete: You can request the deletion of your personal information, such as your account data or contact form submissions. Upon deletion, we will remove your data from our systems, except where retention is required for legal or operational purposes (e.g., tax records or fraud prevention).

• Right to Opt-Out of Non-Essential Tracking: You can opt out of non-essential cookies (e.g., Google Analytics cookies) via the cookie consent banner on our website (naturehood.us.com, launching soon) or through your browser settings. Essential cookies required for site functionality (e.g., checkout for subscriptions) cannot be disabled but do not collect sensitive data.

• Right to Opt-Out of Marketing: If you’ve opted into our newsletter or promotional emails, you can unsubscribe at any time via the unsubscribe link in emails or by updating your preferences in your account.  

You may exercise your data rights in several ways:

•      Account Dashboard: Users can access, revise, or delete their personal information directly through their account settings on our website. For example, you can update your billing address or cancel your subscription (printable units or seasonal boxes) before the next billing cycle.  

•      Contact Support: For any data requests (access, revision, deletion), users can email our support team at support@naturehoodbymilestones.com. We aim to respond within 5 business days. To verify your identity, we may request basic information (e.g., email associated with your account) to ensure security

•      Process for Deletion: Deletion requests will result in the removal of your data from our active systems, though we may retain minimal data (e.g., transaction IDs) for legal compliance (e.g., tax or audit purposes) as outlined in our privacy policy. Users will be informed if any data cannot be deleted due to such obligations.

8. Data Security

We implement reasonable security measures to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Your Choices

• Account Information: If you have or maintain an account profile, you can review and change any information associated with that profile.

• Marketing Communications: If you do not wish to have your personal information used by us to promote our own or third parties’ products or services, you can opt-out by replying to a marketing email with “unsubscribe” in the subject line, clicking “unsubscribe” in the marketing email itself, or by contacting us using the methods identified in this Policy at any time..

• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

10. Children’s Privacy

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on the Website. We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, do not use or provide any information on this Website or on or through any of its features/register on the Website. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@naturehood.us.com.

11. International Users

Our services are hosted in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Address: Naturehood by Milestones, 4461 Cascade RD Ste B Grand Rapids, MI 49546

Email: support@naturehood.us.com

14. Other Services We Use.

Our website may use some or all of the following services to provide content to you:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

LiteSpeed Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

Authorize.net

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Woocommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

WordPress

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.